Darren Canoy

  • Total activity 22
  • Last activity
  • Member since
  • Following 0 users
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  • Votes 3
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Activity overview

Latest activity by Darren Canoy
  • Darren Canoy created a post,

    What is the estimated delivery time?

    Estimated delivery time within the UK is usually 2-3 working days.

  • Darren Canoy created an article,

    Can I return an item that is faulty?

    Yes of course you can. We sincerely apologise for any inconvenience caused if you've received a faulty product. As an authorised source, we ensure that our products come with a retailers warranty. ...

  • Darren Canoy created an article,

    How do I return my order if I am in the UK?

    This simple and easy process can be completed online by using our website. 1) Log in to your account and go to the "My Account" section.2) Navigate to the "Order History" section and locate the spe...

  • Darren Canoy created an article,

    How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

  • Darren Canoy created an article,

    What are these sections and articles doing here?

    This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

  • Darren Canoy created an article,

    How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • Darren Canoy created a post,

    How do I get around the community?

    You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.

  • Darren Canoy created a post,

    Feature a post

    Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more

  • Darren Canoy created a post,

    I'd like a way for users to submit feature requests

    You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...

  • Darren Canoy created a post,

    What is the community?

    The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...